Hence to fight and conquer in all your battles
is not supreme excellence; supreme excellence consists
in breaking the enemy's resistance without fighting.
This reminds me of a political axiom which states "If you are explaining you are losing" George Will. If you need to explain things after a situation has already happened then you run the risk of not communicating properly, misunderstandings, losing credibility, and losing a client. People want to keep things simple and work with people who will simplify things and make them easy to understand.
This brings us to a second quote..I actually would credit to myself.."I would rather troubleshoot than problem solve because it is a lot less painful"
If you can go into a situation with a potential sale or client and you can create reasonable expectations and identify potential difficulties then the experience will go a lot better. When you are trying to troubleshoot the challenge will be to win your client's trust and have them believe you about potential problems.
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